Get in Touch With Us

Have a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a sportsbook we cover? This page explains how to reach the Offshore Sportsbooks team and what we can (and can't) help with.

How to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies. We aim to respond within two working days, though it may take a little longer during busier periods.

To help us route your message quickly, let us know upfront whether you're asking about a specific offshore sportsbook, a factual correction, a general question about how offshore betting works, or something else entirely.

What We Can Help With

• Review accuracy — If you believe a rating, bonus term, rollover requirement, or payout detail on one of our sportsbook pages is out of date, we want to know. We recheck facts against a set fact-check date and correct anything that's changed.
• General questions — Unsure how a welcome bonus works, what rollover requirements mean, or how crypto withdrawals compare to bank wire? We're happy to point you to the relevant guide on the site.
• Feedback on our methodology — If you'd like more detail on how we score offshore sportsbooks for payout speed, odds quality, or banking options, ask and we'll explain our approach.
• Content suggestions — If there's an offshore betting topic you think we should cover — a payment method, a licensing jurisdiction, a specific market type — let us know.
• Reports of non-payment or account issues — We are a comparison and review site, not a party to any bet placed with an operator, so we cannot resolve individual disputes. However, patterns of reported payout problems inform how we rank and describe a book, so your experience is useful to us.

What We Can't Do

Because offshore sportsbooks operate outside US state regulation, Offshore Sportsbooks has no authority to intervene in a customer's account, force a withdrawal, or act as a dispute-resolution body — the kind of protection a US-licensed operator's regulator might offer simply doesn't exist here. If you have an unresolved issue with a specific book, your first step should be that operator's own customer support. We also don't provide legal or tax advice; for questions about whether offshore betting is permitted where you live, or how winnings should be reported, speak with a qualified attorney or tax professional in your state.

A Note on Responsible Gambling

If you or someone you know is struggling with gambling, please don't wait to reach out. The National Problem Gambling Helpline is available at 1-800-GAMBLER, confidentially and around the clock. Offshore sportsbooks often carry lighter self-exclusion and deposit-limit tools than regulated US operators, so if you need to step back, contacting the helpline directly is often more reliable than relying on an operator's own controls. You can also review the responsible gambling information referenced across our non-GamStop casino coverage for related tools and context.

Before You Write In

A few quick checks can save time on both ends:

1. If your question is about a specific sportsbook's bonus terms or payout policy, check the operator's own terms page first — offers and rollover conditions change without notice.
2. If you're reporting an inaccuracy, include a link or screenshot where possible so we can verify it against our records.
3. If you're asking about legality in your state, remember that offshore sportsbooks operate in a legal grey area for US bettors and are not licensed or regulated by any US state — we can share general information, but you should confirm your own state's current stance independently.

Who This Site Is For

Offshore Sportsbooks reviews and compares offshore sportsbooks — operators licensed in jurisdictions such as Curaçao, Panama, or Costa Rica that accept US players despite sitting outside domestic regulation. Our contact channel exists to support that editorial work: keeping reviews accurate, answering reader questions, and hearing directly from bettors about their real experiences with payout speed, customer support, and banking. All content on this site is intended for adults 21 and older; if you are under 21, please do not use this site or attempt to open an account with any operator we mention.

We appreciate you taking the time to reach out. Genuine feedback from readers is one of the main ways we keep our rankings and guides useful and current.